At Stella Escapes, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services. By using our website, you agree to the terms outlined in this policy.
Information We Collect
We may collect personal information that you voluntarily provide to us, such as your name, email address, phone number, billing details, and travel preferences. Additionally, we may gather non-personal information, including browser type, IP address, and site usage data, to help us improve our website experience.
How We Use Your Information
The information we collect is used to process bookings, manage customer inquiries, provide personalized travel and event services, and improve our offerings. We may also use your information to send important updates, promotional offers, or service-related communications.
Sharing of Information
We do not sell, rent, or trade your personal information to third parties. However, we may share limited data with trusted service providers who assist in our operations—such as payment processing, property management, and event coordination—only to the extent necessary to perform their functions. All third parties are required to maintain confidentiality and safeguard your information.
Data Security
We use industry-standard security measures to protect your personal information against unauthorized access, loss, or misuse. Although we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is entirely secure.
International Operations
As Stella Escapes operates worldwide, your information may be transferred and processed in various countries. We ensure that all data handling complies with applicable data protection laws and international privacy standards.
Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience, analyze traffic, and personalize content. You can adjust your browser settings to refuse cookies, but this may limit some features of our site.
Your Privacy Rights
You have the right to access, update, or request the deletion of your personal information. You may also choose to opt out of receiving promotional communications at any time.
Opt-Out Instructions
If you no longer wish to receive promotional or marketing emails from Stella Escapes, you can unsubscribe by clicking the link included in our emails or by contacting us directly.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Email: [email protected]
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. All updates will be posted on this page with a revised effective date.